My wife who I was delivering the flowers to was called at 12:30 to confirm delivery, she said she was home till 15:00. She was told they could not deliver before 15:00hrs as their driver was not in the city. I called to ask why they were not delivered on time which I requested which was from 10:00 till 13:00. They said my wife said she was not Ava which was untrue and I confirmed this from my wife. It was very unprofessional to not deliver on time then try to cover up and lie about the reason. I have used your company many times and this time I was thoroughly disappointed. Fraser braun rate service:
Hello, Fraser. We apologize for this situation. We will check it with florist and driver that did delivery to avoid similar situation again.
our client (with UFL from 2017-10-03)
Date of review: 2018-05-04
Delivery to: Ivano-Frankovsk
You provide good service. Thank you. However, there are two things that might need some improvement, in my opinion. Firtst of all, it would be great if a courier or an employee who makes a phone call to the recepient introduced the company and service as a reason of the phone call. Just a standard line for all the orders. It sounds intimidating when an unknown person askes you even politely to comfirm your identity and your location :)Second, the teddy bear in my order was different from the one in the display sample. No biggie, but would be nice to be aware of that possibility. Overroll, I am very satusfied with the experience. :) Khrystyna Sahin rate service:
Hello, Khrystyna. Thank you for your order.
our client (with UFL from 2018-04-11)
Date of review: 2018-04-12
Delivery to: Ivano-Frankovsk
Hello, when will the flowers be delivered? I will be happy if you give me information.
Thank you for your message, your order is delivered and we have sent you a photo.
Ivano-Frankovsk it’s a kind of «gateway» to the Carpathians. The huge
cultural heritage of French and Italian architects, who once lived and worked here. There is
absence of a busy traffic that gives a feeling of peace and freedom. To feel it
in full you need to be in Ivano-Frankovsk.
Potocki Palace, City Hall, the Jesuit Church
and Monastery, Armenian Church are the local sights, which pass by is just
impossible. If you have an impression of beauty of fountains, the city has at
least two unusual. The first is an almost exact copy of that, what is settled
on the Maidan Nezalezhnosti, the second is made in the form
of a huge bowl from which water flows down fall.
Ivano-Frankovsk really has somewhatto look at, from what you can be inspired. Here you can just magnificently spend time.
And it would be strange, if such a wonderful city hadn’t deserving service of
the delivery of flowers.
The doors of our office in Ivano-Frankovsk are open for you at the address: Ivano-Frankovsk, st.
issued the order of delivery of flowers from UFL, you get the following
the ability to present a beautiful gift by only 4 hours, not realizing any
complicated manipulations and movements. Formalization of order takes just a
flowers, which are always fresh and won’t fade on the next day after delivery;
professional consultation with florists how make the best floral arrangement.
You can do this by visiting our store, by phone 0-800-308-353 or via
online chat, which is available to customers 24 hours a day;