I made the order several days before the delivery date .
On the delivery day I waited till the evening for delivery confirmation but received nothing , so at approx 6.30pm I contacted live chat help on the website three times . Ekaterina answered all three chats but could do very little . She kept repeating that they are waiting for confirmation from florist .
Eventually at 10.45 pm , the delivery man woke up the recipient and delivered the order .
I have been a satisfied customer of your company for years , but this episode overshadows my past positive experience .
You definitely have a problem with your florist in Zaporozhye , I sincerely hope you solve it before it tarnishes your hard earned good reputation . Khaled Qutob rate service:
Thank you for your message! Due to the heavy workload on a holiday, florists deliver throughout the day.
We apologize for the inconvenience!
our client (with UFL from 2019-03-05)
Date of review: 2019-03-08
Delivery to: Zaporozhie
Great service, recommended to all and value for money,
thank you UFL flower service. Sumith rate service:
Flowers to Zaporozhye
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